Privacy Policy

At Chipstars Casino, we respect your right to privacy and are committed to maintaining the confidentiality of personal data you provide to us when registering or using our services.

What Personal Data We Collect

When creating an account with Chipstars Casino, we may collect various types of personally identifiable information (PII), including:

• Full name
• Date of birth
• Address
• Phone number
• Email address
• Identity document details
• Financial information

Additionally, when making deposits or withdrawals, we may process financial transaction-related data.

How We Use Your Personal Data

We collect and use your PII in accordance with the General Data Protection Regulation (GDPR) for the following purposes:

1. Account creation and verification: To verify your identity and create a secure account.
2. Transaction processing: For payment processing, including deposits and withdrawals.
3. Marketing communications: To send marketing materials regarding promotions, bonuses, and other related offers via email or direct mail.
4. Customer support: To resolve queries or issues related to gameplay, accounts, or transactions.

Data Sharing

We may share your PII with:

• Trusted third-party service providers for payment processing, affiliate services, or regulatory compliance purposes
• Regulatory bodies as required by law or in order to maintain a fair gaming environment

All our partners are bound by strict confidentiality agreements and adhere to the same level of data protection standards.

Security Measures

We employ industry-standard security measures to protect your PII from unauthorized access, including:

• Secure Socket Layer (SSL) encryption
• Firewalls and intrusion detection systems
• Regular software updates and backups

Cookies Policy

Our website uses cookies for a variety of purposes, such as collecting information on user interactions with our site. You can adjust cookie settings in your browser to limit or block these data collection tools.

Children's Online Privacy Protection Act (COPPA)

We do not knowingly collect PII from minors under the age of 18. Parents and guardians should be aware that we may verify ages for participants in promotional activities, requiring consent before participation by minors.

Your Rights

You are entitled to:

• Access your personal data upon request
• Rectify inaccuracies or incorrect information stored
• Erase your account with us at any time
• Obtain a copy of the PII we hold
• Object to processing for marketing purposes

Complaint Handling and Data Protection Officer

If you have concerns regarding our handling of personal data, please contact us.

We will deal with your query or complaint promptly.